Accountability Coach

Last updated: August 2026

Focus Coaching respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your information.

1. Who We Are

Focus Coaching provides coaching and accountability support to individuals, business owners and managers.

For the purposes of data protection legislation, the person responsible for your personal information is:

Focus Coaching
Cronas Consulting
Naas, Co. Kildare
Email: teresa@focusconsulting.ie

2. Information We May Collect

We may collect and process the following information:

• Your name
• Email address
• Telephone number
• Information you provide when booking a consultation or coaching session
• Information provided through questionnaires, assessments or contact forms
• Information relating to your goals, challenges and the areas you wish to work on during coaching
• Communications between you and Focus Coaching
• Website usage information, such as your IP address, browser type and pages visited

We will only collect information that is relevant to providing our services or improving our website and customer experience.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries
• Arrange and manage coaching sessions
• Provide coaching services
• Review questionnaires and assessments
• Communicate with you about your coaching programme
• Send information you have requested
• Improve our website and services
• Meet legal or regulatory obligations

If you have agreed to receive marketing communications, we may occasionally send you information about Focus Coaching, services, offers or other relevant updates.

You can unsubscribe from marketing communications at any time.

4. Coaching Information and Confidentiality

Information shared during coaching sessions, consultations, questionnaires and assessments will be treated as confidential.

We will not share your personal information or the details of your coaching discussions with third parties unless:

• You have given us permission to do so
• We are legally required to do so
• We believe disclosure is necessary to protect you or someone else from serious harm

Please note that coaching is not a substitute for professional medical, psychological, legal or financial advice.

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.

Your information may be stored electronically using secure systems and services that are necessary for the operation of Focus Coaching.

We will only keep your personal information for as long as reasonably necessary for the purpose for which it was collected, or where we are required to retain it for legal, accounting or administrative reasons.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party service providers where necessary to operate our business and provide our services. These may include:

• Website hosting providers
• Email providers
• Online booking systems
• Video conferencing platforms
• Payment processors
• Cloud storage providers

These providers will only have access to information necessary to provide their services.

7. Cookies

Our website may use cookies to help improve your experience and understand how visitors use the website.

Cookies are small files stored on your device when you visit a website.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website function.

Where required, we will ask for your consent before placing non-essential cookies on your device.

8. Your Rights

Under applicable data protection law, you may have the right to:

• Request access to the personal information we hold about you
• Request that inaccurate information is corrected
• Request that your information is deleted in certain circumstances
• Object to or restrict certain types of processing
• Withdraw consent where we rely on your consent to process your information
• Request a copy of your information in a portable format
• Make a complaint to the relevant data protection authority

If you would like to exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to other websites. Please note that Focus Coaching is not responsible for the privacy practices or content of external websites.

We encourage you to read the privacy policies of any website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any updates will be posted on this page, and the date at the top of the policy will be amended.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Focus Coaching
Email: teresa@focuscoaching.ie

If you are unhappy with how we have handled your personal information, you may also have the right to make a complaint to the relevant data protection authority.

For users in Ireland, the relevant authority is the Data Protection Commission.